Catering & hotels: training in tune with each service
Lunch service, the evening rush, non-stop check-in, unforeseen kitchen events, and increasing customer demands. In this sector, strict attention to detail and precise timing are required.
The five obstacles to training your restaurant and hotel teams
Structural turnover to be managed on a daily basis
Integrating new hires has become a mission in its own right. When they leave as quickly as they arrived, all their knowledge evaporates.
Teams on duty, not in the training room
They're in the dining room, kitchen, reception area, and bedrooms. There's no time to block out half a day for a theoretical module.
Seasonal workers need express training
Summer, end-of-year holidays, events, etc. Teams must be operational immediately without monopolizing existing ones.
Customer service with no room for error
One cold plate, one poorly prepared room, one piece of bad information, and that's a Google one-star review. There's no room for approximation.
Standards to be respected in all establishments
Whether you are in a palace or a chain restaurant, the customer experience must be consistent. That requires a consistent lineup everywhere.
What your teams need to master
Waiting & room service
They need fluidity, reactivity, and an impeccable demeanor. The perfect gesture cannot be improvised.
Kitchen & hygiene procedures
HACCP, health standards, food safety: a must, served hot.
Customer welcome
Every interaction counts. First impressions are key.
Homemade tools
PMS, cash register, and control terminals. Technology is part of the service.
Consistent customer experience across the network
The welcome, smile, and quality must be the same;
regardless of the postal code.
Beedeez adapts to service requirements
Here, you learn on the job without disrupting activity
Features designed for the restaurant & hotel sectors
Training accessible in-between two services
Works on smartphone, tablet, or computer, even offline. During coffee breaks, at the end of shifts, or during quiet times, your teams can learn without slowing down the service.
Formats designed for action
Short videos, scannable process sheets, and quizzes. No fluff, just practice. Above all, they are formats that we want to open.
Quick access to the right information
Processes, menus, checklists, and welcome instructions are all centralized and up to date. No more information stored in eight different files.
Collective knowledge that circulates
Tips, best practices, and feedback circulate freely. Knowledge easily flows between colleagues.
Field-proven
They tested it, measured it, validated it
95%module completion rate by companies
156capsules are completed on average per employee each year
50%reduction in new employee onboarding time
Learn about their experience with Beedeez
The concrete benefits for your teams and your activity
Employees who quickly become autonomous
Onboarding is triggered from the first connection, so your teams are effective from the first days, even during a busy period.
Training without operational friction
There is no need to block a service because skills development takes place in the flow of daily activity.
A visible reduction in field errors
Concrete, easily accessible content leads to safer actions, respected protocols, and less catch-up work.
A consistent customer experience across all your establishments
Shared standards and aligned practices ensure that teams everywhere embody the same quality of service.
A lasting HR impact
Less turnover, more commitment, and teams that progress without waiting for the next training.
Beedeez in action: training in the field
A smooth integration process from day one
Activated automatically upon first connection. Even in the middle of the season, every recruit quickly becomes ready.
Structured support
Clear milestones, achievement monitoring, and coaching when necessary allow everyone to progress at their own pace with the right benchmarks.
A shared culture of service
Good habits, home tips, and feedback are shared. Here, everyone learns from everyone else.
A progression that can be seen and measured
Clear follow-up, validation in the field, and concrete milestones prove the increase in skills.
Built for the field. Adjusted to your reality.
There are no generic solutions for specific jobs. Each sector has its own landscape. Our platform adapts to everyone.
We answer your questions!
Can my team be trained without disrupting service?
Yes! Beedeez is mobile-first and available offline. It is designed to be integrated into everyday downtime, such as coffee breaks, the end of a shift, or the time between services.
How can I quickly train my seasonal workers and new hires?
The integration process is activated from the first connection. The result? Even in high season, your teams will become autonomous in no time.
Can we centralize our procedures and key information?
Absolutely. Checklists, processes, instructions, menus, etc. Everything is accessible from the app, is up to date, and does not require searching through eight files that cannot be found.
How can we spread a homogeneous service culture across several establishments?
Through shared content, formalized standards, and engaging formats. The same quality code and level of requirements are maintained everywhere.