Behavioral and personal skills, called soft skills, are becoming essential to adapt, collaborate effectively, and thrive in a constantly changing work environment.
Why are soft skills important?
The company has always been based primarily on competence. What has changed is the pace of change and the renewal of skills. We were already in a knowledge-based economy, we have entered an economy of lifelong learning. Learn to do (hard skills), but also to do well (soft skills), throughout life.
That is why today, technical skills are no longer enough. In this article, we'll explore some of the most relevant soft skills to adopt in business!
Communication
Communication is a interpersonal competence essential. It includes ability to effectively convey ideas, listen actively, understand others, and express yourself clearly and concisely.
Effective communication promotes collaboration and cooperation between team members, understanding and the search for compromises. Effective communication reduces misunderstandings, mistakes, and time wasters!
Leadership
Leadership skills include ability to lead and manage teams. This includes delegating effectively, fostering collaboration, resolving conflicts, and encouraging the personal development of each team member.
Leadership as Soft Skill Encompasses the ability to inspire : a leader must be able to communicate his vision in a clear and convincing way to inspire others to follow it!
Emotional intelligence
It includes ability to recognize, understand, and manage your own emotions as well as those of others. It is therefore the ability to express emotions clearly and respectfully, to listen actively to others and to communicate in a way that establishes strong and positive relationships.
According to the Goleman model, emotional intelligence is based on 4 principles : self-awareness: being aware of your emotions; self-control: controlling your emotions; empathy: being able to identify the emotional states of others and take them into account; relationship control: building relationships with others and maintaining them. It therefore contributes to the development and smooth functioning of the company as a whole!
Adaptability to change aka agility
The ability to adapt to changes and to deal with different situations is a highly valued skill. In all business sectors and structures, adaptability is essential.
Whether it's developing new skills, changing roles within the organization or adapting to new ways of working, agility makes it possible to deal with changing situations with resilience and adaptability. This means developing a proactive attitude, being open to new ideas, fostering collaboration, and constantly seeking improvement.
Creativity
One might think, wrongly, that creativity is only about artistic activities. It's not true! Creativity involves the ability to think outside the box and think outside the box. A skill that is therefore very useful in business, regardless of the sector in which you are.
Creativity is also a key driver of innovation, since it makes it possible to develop new products, services, processes or business models.
Offer an innovative LMS to your field teams to develop their soft skills!
Soft skills can be acquired throughout professional life, through the vocational training in particular, and of the implementation. Training is in fact the appropriate solution to develop the soft skills of talents. For a long time we thought that soft skills were “innate” and that we could therefore not work on them. That is not the case! The professionalization of the soft skills approach In progress precisely aims to certify and promote these soft skills in the professional career.
