Interpersonal communication: what exactly are we talking about?
Interpersonal communication or “behavioral”, Is theThe essence of every human relationship, whether personal or professional. It is not necessarily oral. It can be nonverbal or written. It is considered to be based on the exchange of interactions between 2 or more individuals. At the heart of these interactions, information and emotions collide.
Interpersonal communication also makes it possible toimprove relationships with others, in particular with its collaborators in the context of work. It also allows you to be more comfortable, To avoid misunderstandings within teams, to be convincing or to ease existing tensions or conflicts. It is an essential human weapon in terms of conflict management or evenAnticipating changes that can be played out within a company.
In the world of work, interpersonal communication Healthy Might well strengthen employee engagement, promote the sense of belonging to a business, increase the productivity of it, strengthen the corporate culture or even the employer brand. Employees feel understood and understand the challenges and issues that are at work in their company.
In short, interpersonal communication is at the center of all the HR problems that companies and their members may encounter.
The major role of training in interpersonal communication
Why the training Does it make it possible to develop the interpersonal communication ?
While the training can be done alone, it can also be done In a group. We can then talk about Social Learning, also called “social learning”. It's about making training an apprenticeship. participatory, based on the ability of learners to become actors in their training together. At the heart of Social Learning: interpersonal communication. It is because learners exchange and share around their knowledge that they develop this ability to communicate, via a Culture of Feedback favored by this informal learning method.
And for good reason, informal learning is more effective than traditional training methods. Learners would better remember what they learn among peers in an informal setting rather than in a traditional learning setting.
Social learning makes it possible to strengthen the connection between learners and stimulates their motivation. The simple fact that Social Learning promotes constant feedback (this feedback culture) allows learners to develop their interpersonal communication between peers.
Social Learning, like other training methods linked to collective learning, allows, thanks to the omnipresence of interpersonal communication, to better resolve possible conflicts, to stimulate curiosity, desire, motivation, theemployee commitment and, In fine, to improve the productivity and the performance of your business. And of course, you build the loyalty of your employees.
Besides, other training methods come to stimulate interpersonal communication and promote the development of this virtuous circle. This is the case within a Learning Community (Learning Community) where each learner is encouraged to fully invest in their learning to improve collective results. It is often a teacher, trainer or training manager who undertakes the creation of this community. The latter is mainly based on the development of a collaborative spirit between the various stakeholders, on exchanges related to the educational method. It is essentially based on mutual support.
What to remember
- Interpersonal communication is at the heart of human relationships, especially professional ones.
- Interpersonal communication is at the heart of all HR issues of your company: talent retention, commitment, productivity, productivity, employer brand, corporate culture...
- Fostering interpersonal communication is a factor of sustainability and competitiveness for your business.
- Of training methods such as Social Learning allow your talents to develop it!
