Effective onboarding is essential to quickly onboard new employees, reduce the stress associated with their arrival, and promote their engagement, which contributes to long-term retention and improved business performance.
Why is onboarding essential?
The first few days of a newcomer to a company are essential. It is estimated that around 80% of new hires make the decision to stay with the company in the first 6 months.
However, 90% of employees think that the process ofOnboarding can be improved.
On the business side:
- 30,000€: this is the minimum cost per poorly onboarded employee.
- 30% of dissatisfied managers will resign during their trial period
So the stakes are huge!
The benefits of well-established onboarding
Good onboarding is essential to not only welcome your new employees, but also to engage and retain them in your company.
Reducing newcomer stress
It is obvious, but effective onboarding reduces the stress of new employees when they arrive by familiarizing them with the company and its expectations. Their integration is more fluid and their questions and tensions are less.
Accelerating learning
By providing appropriate coaching and support, onboarding shortens the time needed to learn the new position. Using the company's internal know-how to train new employees also promotes team cohesion.
Improving satisfaction and retention
It cannot be repeated enough, but a well-designed onboarding process contributes to employee satisfaction and long-term retention.
A positive impact on business results
By reducing recruiting costs and optimizing the productivity of new employees, onboarding helps improve financial results and company reputation.
Strengthening the employer brand
A well-orchestrated onboarding process strengthens the company's brand image and attracts top talent. Well-received employees become ambassadors of the company much more easily, thus contributing to its attractiveness on the job market!
Focus on the onboarding of employees in the field
Onboarding, or integrating new employees, is a crucial step in the recruitment process. However, when it comes to employees working in the field, such as those in the restaurant, retail or service sectors, the specific challenges of onboarding take on even greater importance. And, successfully integrate and train field teams is no trivial matter!
Here's why well-structured onboarding is essential for these employees:
1. Familiarization with the work environment: Field employees interact directly with customers, suppliers and partners. Effective onboarding allows them to quickly become familiar with their work environment, including premises, equipment, operational procedures, and safety standards specific to their field.
2. Acquisition of practical skills: Employees in the field often need practical skills specific to their profession. Well-structured onboarding includes practical training on essential tasks, such as handling equipment, customer service, taking orders, etc. This allows them to get up and running more quickly and provide quality service from the start.
3. Understanding expectations and responsibilities: Field employees need to clearly understand their expectations and responsibilities from the start. Effective onboarding clarifies job goals, performance requirements, and company policies.
4. Corporate culture awareness: A well-designed onboarding integrates corporate culture from the start, emphasizing the values, mission, and vision of the company. With this, employees can quickly align themselves with the goals and values of the company.
5. Integration into the team: Working in the field can sometimes be lonely, especially for mobile employees or those working on the go. Effective onboarding facilitates the integration of new collaborators into the team by promoting social interactions, encouraging collaboration, and providing opportunities to meet and interact with colleagues.
6. Reduction in turnover: Well-structured onboarding contributes to reducing turnover by offering new employees a positive onboarding experience. By feeling welcomed and prepared for their new role, employees are more likely to stay with the company in the long term, a huge plus for the company of course!
7. Improving customer satisfaction: Field employees have a direct impact on the customer experience. Effective onboarding allows them to develop the skills necessary to offer an exceptional customer experience, to the benefit of the company's reputation.
If you want a more detailed summary of the different steps for a good onboarding, we have listed them for you in This article !
Onboarding populations in the field with Beedeez
At Beedeez, we know that the retention of your talents starts from day one thanks to a complete and automated onboarding process, with:
- All onboarding content accessible on all devices and even offline,
- Short, varied and interactive formats,
- Features for learning with and thanks to others and getting familiar with their new environment.
Two teaching formats that are 100% adapted to employees in the field:
- the Tips, for field knowledge: Your teams transmit business actions and advice that are consulted by your newcomers.
- the Capsule, for more theoretical knowledge: Broadcast all top-down onboarding content: company history, product presentation, job presentation...
The 5 mistakes to avoid during onboarding:
1. Lack of clarity in the onboarding program: It is essential to provide a specific program so that newcomers know what to expect and who to contact when needed.
2. Absence of a referent: Having an assigned referent is crucial (manager, sponsor, member of the integrated team, etc.) to help new employees adapt quickly to their new work environment and answer their questions.
3. Poor preparation of managers: Managers need to establish a connection from the start with new employees to ensure a smooth transition and adequate support. They must therefore anticipate new arrivals so that they are well integrated into their schedule!
4. Irrelevant content: Onboarding content should reflect company culture and values, and stakeholders should be prepared to provide valuable, high-quality information.
5. Non-scalable process: Onboarding is not fixed. It must be reevaluated regularly, both in terms of content and form. Available new technologies can be used and the available content must also be updated according to company news and developments.
To find out more about how we support businesses in their The onboarding process is here!
