“The training allowed me to acquire new skills, both in terms of products, with customers, but also with my colleagues. It is also thanks to these courses that I was able to become store manager.”

Céline
-
Store manager

“The training allowed me to acquire new skills, both in terms of products, with customers, but also with my colleagues. It is also thanks to these courses that I was able to become store manager.”

Céline
-
Store manager

Würth, the world leader in distribution for professionals in industry and crafts, offers a wide range of high-quality products. Founded in 1945 in Germany, the company is now present in more than 80 countries.

Industry
Retail
Size
250 à 5k employés
Use cases
Sales force

Discover the testimony of Céline, Florian and Marie-Hélène

Céline, Store manager

At Würth, Céline is a store manager.
Every day, she must think of everything: replenishment, the reception of deliveries, the reception and advice of customers, the management of orders by email or telephone, not to mention the inventory.
But as a manager, she also has an essential role: supporting her team in their skills development.

“The training has made my teams grow through the products, because the salespeople are very comfortable with the products. Nothing is forgotten on the construction site and our teams are happy too.”

Since she started using Beedeez, everything has changed.

She can monitor everyone's progress in real time and ensure that they have full control of Würth products and services, while continuing to run her store on a daily basis.

Florian, In-store salesperson

Florian, a store salesman, is the perfect example.
Thanks to the training, he is now learning about the technical and precise characteristics of each product.
Result? He advises and guides his clients with confidence and expertise.

“We have a Würth application that allows us to have the characteristics of the products we sell. I can use it to look at and compare items to make sure they meet the customer's needs.”

Marie-Hélène, Itinerant salesman

And for Marie-Hélène, an itinerant salesperson, the training also changed everything.
Between two appointments, she revises a module, perfects her speech, and improves her professional language to support her clients even better in the field.

“The training allowed me to evolve, to find technical terms and a professional language with my customers. Thanks to the application, I was also able to learn about subjects such as compressed air or other topics that I have in maintenance and that I have not necessarily seen yet.”
91%
Completion rate
+4 500
Capsules completed

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